Welcome to "Business Communication"—a beginner to intermediate level course designed to sharpen your professional communication skills. Perfect for anyone looking to improve their workplace interactions, this course covers essential techniques for effective speaking, writing, and listening. Learn to convey your ideas clearly and confidently, and build stronger professional relationships. Whether you're just starting or looking to refine your skills, this course will equip you with the tools needed for successful and impactful communication in the business world.
Course Takeaways:-
By the end of this course, you'll:
- Professional Writing: Develop the skills to write emails, reports, and other business documents effectively.
- Active Listening: Understand and apply active listening techniques to improve workplace interactions.
- Persuasion and Influence: Learn techniques to persuade and influence others in a business context.
- Non-Verbal Communication: Understand the importance of body language and non-verbal cues in communication.
- Conflict Resolution: Develop strategies for resolving conflicts and handling difficult conversations.
Potential Outcomes:-
Upon finishing the course, you can expect to:
- Communicate with Clarity: Express your thoughts confidently and professionally in any business setting.
- Write with Impact: Craft well-structured emails, reports, and business documents that leave a lasting impression.
- Deliver Persuasive Presentations: Present ideas effectively, keeping your audience engaged and informed.
- Strengthen Workplace Relationships: Foster better collaboration and teamwork through clear and respectful communication.
- Handle Challenging Conversations: Navigate workplace conflicts and negotiations with confidence and tact.
Course Content
- No Of Lectures 18 Lectures
- Total Time 2 Hours
- Introduction of Business Communication
- Process of Communication
- What is a Skilled Communicator (OAR Framework)
- Quality of a Skilled Communicator
- Types Of Communication [verbal & nonverbal]
- Consequences of Ineffective Communication
- Benefits of Communication
- Active Listening
- 7Cs of Communication
- PAM Model- Why do we talk
- MINTOS Principle to structure your sentence
- Articulation Skills
- Type of Questions (How to Engage with Your Listeners)
- How to become fluent using Linking Words
- Learn to say NO
- Emailing Ethics
- How to Approach on Social Media
- Chat GPT Prompts for Email Writing
